Tickets that fall into the following categories aren't eligible for refunds by the airline: Saver fares (outside of 24 hours after booking). I'm not too certain about credit use for future flight, but if I were to book a flight for beginning of June at its current rate and have to cancel by the April 30th date they have for the current . So I got all three AS credit certificates deposited into AS "my wallet" account after creating an AS Miles account. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. a new one in order to travel. His new ticket was $280, so he lost $120. Also, you will receive this refund within 20 business days. is a former TPG senior travel reporter. At Alaska Airlines, credit certificates issued after March 1, 2020, with an original expiration date of July 5, 2021, or earlier have now been extended through Dec. 31, 2021. Would like to think we could go May of 2021 but unsure of virus. Learn more. After 24 hours from booking, nonrefundable tickets are ineligible for refunds. Step 3. Ayres Hotels, Allegretto Vineyard Resort & Spa. Mileage Plan miles do not expire, but if a Mileage Plan account is inactive for 2 years, Alaska Airlines may close the account; miles in a closed account can be reinstated for a fee for up to 1 year after closure. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. When it comes time to actually use the companion fare you've earned on the Alaska Airlines Visa credit card or the Alaska Airlines Visa Business card, the booking process is relatively straightforward. Flyers must also take a health agreement at check-in to acknowledge and attest to their willingness to adhere to the mask policy. I am waiting in agony for My Wallet funds to return to my account so I can rebook my ticket with my new dates..I wish I had seen your tip sooner! Members will be able to convert their wallet credit into miles for future travel a $100 wallet credit converts into 10,000 miles. Which airline has handled COVID-19 the best? If you booked a trip using a SkyMiles Companion Certificate (or a combination of cash and miles or an upgrade using miles or certificates, youll have to call the airline to make any changes. So purchasing miles at 1.72 cents each at the 60% bonus level isnt that great of a deal after all. How do I get the wallet option to come up? We are unsure of when we can schedule our trip again. Having a credit card with a companion fare perk is great to have in your wallet. Certificates set to expire in 2020 were extended through Dec. 31, 2020. This time I needed the funds immediately to book before the fare changed. I've consistently had a few days delay on refunding tickets purchased with wallet funds, purchased with cash goes to wallet immediately but 3-4 days otherwise. In other words, theyre specifically excluding ticket purchases during the promotion, or even in the couple of days leading up to the promotion. A service The other and better option is to have your funds emailed to you in the form of a credit certificate. You can see your wallet funds at this link. If you have spare change - get 500$ card for 450$ In light of the ongoing coronavirus pandemic, Alaska Airlines has updated its policies for existing companion fares. If you have any other airline change or cancellation tips that could help other readers, share them! She is passionate about exploring the world and an expert at creatively maximizing travel rewards. Refunds department at the number above. Quick look at the best airline credit cards. When you sign up for the Alaska Airlines Visa Signature credit card and spend $2,000 in your first 90 days, you'll earn 40,000 bonus miles plus Alaska . If they are kept as certificates, you can pay $100 with a credit card and use only one certificate. Got the offer for the $236 I have in the wallet now. electronic ticket number and call our Reservations office for Certificates must be selected or entered prior to shopping for your flights. Even the reps at the MVP desk are unable to move anything into or back into the wallet. When not off discovering the world, she can be found at her home base in the Hawaiian Islands, where she enjoys hiking and water sports. Christie is a freelance travel writer, entrepreneur and financial planner Is that better? Thank you for the great tip!! Maximizing the Alaska Airlines Visa Companion Fare, Choosing the best credit card for Delta flyers, Do Not Sell or Share My Personal Information. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Sometimes it's worth a large investment to reap the benefits of a great credit card. I too decided to convert my wallet to miles. Cost includes $12.95 plus applicable local sales tax. That said, I'll be using my wallet funds to book flights in 2021. But you may get more time. assistance. Box 68900 Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Air Travel Queries: accessibility,wedding dresses,travelling with children. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Thanks for the data point, Jim. Which tickets are eligible for refunds on Alaska Airlines? To apply the value of an unused ticket towards a new reservation, use your e-ticket number. It allows the cardholder to purchase a companion ticket for $99 plus taxes. All other discount codes can be redeemed at alaskaair.com, EasyBiz, or our mobile app. Mileage Plan terms & conditions apply. Anyone can keep a full credit toward a future flight no change fees when they cancel at least 60 days before departure. However, you do have the option to receive a credit certificate for the amount of your flight, or Alaska will deposit the funds into your My Wallet account. I do not fly frequently and live on the east coast. Is it worth speculatively buying tickets now in hopes of this promotion being offered again a month from now? Can you get your money back for nonrefundable plane tickets? This policy gives you peace of mind if your trip gets canceled or you need to make other travel arrangements. Christie Olsen is a freelance travel writer, entrepreneur and financial planner. It worked!!! This offer doesn't apply if your flight is scheduled to depart within 24 hours of booking. For charges paid directly to one of our Codeshare or interline partners, please contact that partner directly for refunds. I received the current offer today, it it is for 138,100 miles, same wallet balance. If the companion is not traveling with the member, the companion will be required to pay for his/her ticket. Alaska Airlines Reservations: However, if your wallet funds are close to expiring and you can't think of a way to use them before then, this seems like a great way to preserve some value, even if the miles end up getting devalued next year. To apply the value of an unused ticket towards a new reservation, use your e-ticket number. It could be the promotion isnt offered again, and it could also be that next time theres a promotion the conversion rate is different. Alaska blew up my loyalty not the pandemic eWallet and Credit Certificate are the same in concept -- you get travel credit to use in the future. All tickets may be refunded in full to the original form of payment within the first 24 hours after their initial purchase. As you said, it is not going to come before the promo ends. You will need the code and associated PIN to deposit your certificate. If you have any credits with Alaska Airlines, do you plan on taking advantage of this promo? Learn more about finding and using your credit certificates. We booked Hawaiian for 40k each way in First and bough revenue tickets on American that were near half the price of Alaska without having to go backwards to Seattle now that they canceled many of their non stops They want to convert the liability from $ to miles, then devalue the miles, boom, reduce liability and make money. Many or all of the products featured here are from our partners who compensate us. Should you book this way and then cancel at a future date, both amounts would be refunded back to original forms of payment. Improve earnings, maximize rewards and track progress toward dream trips. Apply for an Alaska Airlines US Visa Signature credit card, Apply for an Alaska Airlines US Business credit card. Does Alaska fly to Sufragette? Step 2: Once you've selected the trip you want to cancel, select Cancel. Pay. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. - Seat assignments on every flight. I'm having to cancel my Alaska (ta && ta.queueForLoad ? Terms Apply. I actually managed to get the Costco gift cert, applied it to my wallet today, and then converted it to miles. Please enter your Alaska Airlines Mileage Plan number or select another option to look up your reservation. But heres an exception that many people dont know: If Alaska makes a one-hour or more schedule change to your flight, you're eligible to receive a full cash refund, even on nonrefundable tickets. Editor's note: This story was updated to include a statement from Hawaiian. However, Alaska allows a full refund for any fare, including nonrefundable tickets, requested within 24 hours of the initial purchase. Say you have two $300 certificates and one $400 new ticket to buy. This influences which products we write about and where and how the product appears on a page. So how do we make money? - A budget-friendly fixed monthly price for 12 months. Buy now or later? Yea I have about $1200 in wallet funds. Theyll help you through the purchase process. Subscribe to RSS Alaska Airlines Wallet. I usually prefer to deposit my credit to My Wallet, an electronic account that stores value so its easy to use for future flights. But its my understanding that you must receive email invitation to do this. Please view our advertising policy page for additional details about our partners, Members can convert wallet credit into Mileage Plan miles, at the rate of one cent per mile; for example, a $100 wallet credit can be converted into 10,000 Mileage Plan miles, Members are able to exchange their wallet balance into miles in increments of 25%, 50%, 75%, or 100% of the current wallet balance, This promotion is valid through 11:59PM PT on Friday, November 13, 2020, Any Mileage Plan member with a wallet balance can, This is based on whatever wallet balance you had as of November 3, 2020, The real value with Mileage Plan miles comes with, This is the second time this promotion is being offered. Click the Redeem a Certificate link below. She previously taught multimedia journalism at Howard University and was the breaking news video editor at The Washington Post. Was quite a bit happier to have that convert to almost 90k Alaska miles! against the flown portions of your trip. Editor in Chief If you're interested in converting your wallet funds, head to the conversion page on Alaska's website and log in to your account. Here is a list of our partners and here's how we make money. Some airlines are doing blanket extensions on travel credits and vouchers as the pandemic continues. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. available at 206-392-7722 on weekdays between 9:00 a.m. - 12:00 p.m. and Alaska Airlines gift certificate purchases shall be limited to $1,000 USD per day, per credit card. Please check in at the airport 3 hours prior to departure. If you do have any wallet funds with Alaska, then Id recommend taking advantage of it. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Please enter your Alaska Airlines Mileage Plan number or select another option to look up your reservation. Though I've actually had to call Alaska Airlines twice in the past two weeks to sort out my reservations, many of the cancellations can be done online with My Wallet. I was the one who paid for the flights even though one of the flights was for someone else and therefore under someone elses name. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. The responses below are not provided or commissioned by the bank advertiser. She is passionate about exploring the world and an expert at creatively maximizing travel rewards. 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